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J.P. MORGAN BLOG

Phil

Systems Engineer
Joined in July 2010

I'm a Technology Associate working on the Business Intelligence team within Global Technology Infrastructure (GTI) to track and report on various Key Performance Indicators for GTI.

Realizing the impact of technology in financial services

Oct 31, 2012by Phil

Like a lot of college students, I found looking for a job after graduation to be a pretty daunting task. I had a few internships during college which I found through the College of Engineering Career Services office at my school, so when looking for a full-time position I figured that would be a good place to start.

One day I was looking at job postings online and saw an opportunity to work in Technology at J.P. Morgan. I read the job description and was very interested in the position and thought it would be a good one to apply for because I had a second major in economics. I also thought I would have good mobility opportunities, if I got hired, and that it would be a fantastic name to have on my resume. So I submitted an application and was called in for an Interview Super Day a few weeks later.

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Working with technology

Sep 05, 2012by Phil

As a member of the Business Intelligence team within Global Technology Infrastructure (GTI), technology is at the heart of everything we do. And while we don’t work on the really rare items like mainframes, or create our own applications, we know as much as anyone else in the firm about how all of the various pieces of technology function on a daily basis. My team’s primary goal is to continuously improve all of the technology that the firm owns which exposes us to virtually everything in the firm.

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A simple transition from student to Systems Engineer

Jul 05, 2012by Phil

After graduating college, I was afraid that I would be consumed by my new career. I wouldn’t have the freedom to do my work whenever I wanted because I'd now have to report to someone other than myself. But, despite the fact that I could no longer take a long nap in the middle of the day, I found properly managing work life balance to be easier now than while I was in school. Unlike in school, when I leave the office, I don’t have any homework or studying to do. I am able to completely disconnect.

I’ve always been an athlete, so that lends itself to routine: class then practice, every day. So I've kept the same routine since I started working as a Systems Engineer at J.P. Morgan, and every day I go to the gym with a group of friends after work. But now, I don’t have to worry about a practice running long or taking too much time there because I don’t have any other commitments when I get home. I’m sure this will change as I get older, but right now, it’s pretty nice.

While I’m at the office, maintaining low stress levels isn’t too tough either. There are some days where I have meeting after meeting and can’t get away from my desk, but I will still try to take a lunch break every day. I will also try to walk to the other end of the atrium (the Columbus, Ohio office is very big) at some point during the day with a co-worker, to step away and clear my head.

For me, work life balance has to do with maintaining the same general routine I’ve had my entire life. I think my number one piece of advice would be to find the best way to leave work at work. For me it has been the focus on athletics, but you may like reading, video games, playing music, etc. Whatever it is, the quicker you can mentally leave work once you’ve physically left the office for the day, the more in tune you’ll be with the activities you partake in and enjoy outside of the office.

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Training opportunities for Business Analysts

May 16, 2012by Phil

When I began my career here at J.P. Morgan, I was sent to Jersey City, New Jersey for two and a half weeks of Technology Analyst training. I also received an additional two days of GTI (Global Technology Infrastructure) specific training. The Technology Analyst training covered everything from the basics of finance to interpersonal and soft skills, as well as skills specific to the Business Analyst role. The GTI training was a high-level overview of the firm’s infrastructure services and what each tower within GTI does. I think the most valuable part of this training was that I met the other people in the program, which allowed me to form a network of peers. And since the firm is so large, it’s reassuring to know that there are other people that have the same issues and questions as you.

I’ve also received more job specific training through working with my team. For instance, my manager brought a vendor in to help us better use a reporting tool that is critical to our daily operations. Additionally, there is a program offered through the firm that I am currently involved in called Technology University. It is a series of online classes with four specializations that any technologist at J.P. Morgan can take. It offers classes that help you understand various technologies used within the firm and other classes that explain how to approach various tasks you will face as part of your job. The firm has a lot of training courses available and there are plenty of opportunities to take advantage of them.

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GTI Technology Analyst competition

Mar 28, 2012by Phil

The most interesting project I have worked on to date was actually related to J.P. Morgan's Technology program. Two managers in Global Technology Infrastructure organized a "competition" for all of the Technology Analysts in GTI to prepare a presentation for Mike Ashworth, CIO of GTI. We were organized into small groups and tasked with developing an idea that would improve on one of his four objectives for the organization. Our group was given the task of improving stability and resiliency in the GTI operating environment. That's all of the instruction we received, so it gave us plenty of freedom to do what we wanted.

My group decided to propose using predictive analytics in the change planning application. We wanted to use historical data to calculate a risk score. We believed it would give the organization the ability to see what changes are most likely to fail and allow it to take steps to mitigate that risk. We had weekly meetings to work on our presentation. Along the way our group's mentor recommended that we meet with various people who would become stakeholders in the project if our idea was implemented. Everyone was very receptive to our idea and we met with people that I would have not met otherwise, giving me greater insight into different parts of the business.

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Working within Global Technology Infrastructure at J.P. Morgan

Feb 02, 2012by Phil

Hello, my name is Phil. I have dual degrees from Ohio State University in Economics and Industrial Engineering. I am in my second year as a Systems Support Engineer on the Business Intelligence team within Global Technology Infrastructure (GTI). My team tracks and reports on various Key Performance Indicators for GTI.

I oversee the data warehouse that stores the incident, problem, and change data we report on. I work across towers and lines of business to test and implement changes and to manage incidents on our application when they occur. I work across lines of business as the primary contact for our internal consumers to help them leverage our application for their day-to-day operations. I am currently involved in a project that will tie many of our data sources together. My role consists of writing testing procedures to ensure full implementation of each business requirement and validation that previously existing functionality is not impacted. Prior to joining J.P. Morgan, I did not realize how much good business intelligence can improve an organization.

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Authors

  • Andrew
    Business Analyst
    Joined January 2010
  • Andy
    Application Developer
    Joined July 2011
  • Courtney
    Managing Director
    Joined 1993
  • Daniel
    Infrastructure Engineer
    Joined July 2009
  • Dina
    Systems Engineer
    Joined April 2011
  • John
    Infrastructure Engineer
    Joined July 2010
  • Jonathan
    Chief Operating Officer
    Joined 2008
  • Jordan
    Application Developer
    Joined 2010
  • Joseph
    Infrastructure Engineer
    Joined April 2012
  • Justin
    Systems Engineer
    Joined July 2011
  • Katie
    Business Analyst
    Joined July 2010
  • Larry
    Managing Director
    Joined 2008
  • Laura
    Business Analyst
    Joined July 2010
  • Luke
    Business Analyst
    Joined July 2012
  • Matt
    Business Analyst
    Joined January 2009
  • Nathan
    Business Analyst
    Joined January 2010
  • Our Technology Interns
    Technology Summer Interns
    Joined Summer 2012
  • Phil
    Systems Engineer
    Joined July 2010
  • Punit
    Chief Information Officer, India
    Joined 2009
  • Richard
    Managing Director
    Joined 2008
  • Rohit
    Vice President
    Joined 2001
  • Sandeep
    Chief Technology Officer
    Joined 2004
  • Sarah
    Application Developer
    Joined July 2012
  • Simon
    Chief Technology Officer
    Joined 2004
  • Stewart
    Chief Technology Officer
    Joined March 2009
  • Taurean
    Application Developer
    Joined June 2010

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